Canonical: take my money

Dear Canonical,

You claim that there is little money in the desktop software business and more in services.  Well here is something I would pay money for:

Take the top selling business laptops from Dell, Acer, HP, Lenovo and offer customized distributions for them.

I would pay for that in an instant.  All too often people confuse open source with free of charge.  I’m perfectly capable of making that distinction.  In fact, I use my machines for my work and don’t want to spend days configuring all the devices on them.  As such, I would pay something like 50 USD for a customized (K)Ubuntu or perhaps 150-200 USD if it came with some sort of (e-mail) support contract for a year.

I don’t use Linux / Ubuntu because it costs less, I use it because I prefer it over Windows to do my job.  I would pay that kind of money because I would save time and money in the long run.

Until the major hardware vendors offer decent (worldwide) support for Linux on their machines (out of the box that is), I think this is an idea with potential and I hope at least someone picks it up.  Go ahead, let me spend money on it!

Until next time,
Matt

6 comments

  • “I don’t use Linux / Ubuntu because it costs less, I use it because I prefer it over Windows to do my job. I would pay that kind of money because I would save time and money in the long run.”

    In good old usenet tradition, i will reply with “me too”.

    cheers,
    paul

  • Right on!

    Although I’m sure one could wordsmith to say ‘customizing the software is a service’, the end result is the same.

    Open source gives people a choice, and companies that use that choice to offer customized solutions at a cost is just another choice that open source can allow — and if there is demand, there should be a supply and profit.

    Slide bar — open source, configure everything, customize everything, optimize drivers, test total result, or slide to the opposite side and pay for someone to do all that for you *once* and then keep the open source result — where you still have the choice to configure, customize, optimize, etc because you are not locked in to a non-open-source solution.

    Paying to save time *and* still have freedom (open source software), what a concept.

  • I guess there is a simple explanation why Ubuntu is not targeting your money: it is much easier to get a lot money from a few hundred large companies than it is to get small amounts of money from a few million people. You will need much more employees, money and other resources to get the money of the later.

    There is nothing wrong with this strategy. Canonical is still a small company on a global scale (about 200 employees, AFAIR). Additionally, Canonical still is a relative young company that is not yet profitable.

    One of the common mistakes of new enterprises that can lead to troubles or even bankruptcy is trying to grow too fast (Belgian case: Kipling)…

    So, please Canonical, don’t listen to Matt and wait with taking his money until you established a stable and profitable business! We don’t want you to fail…

  • In case my previous post was not clear:

    -1

  • Caio Moreno de Souza

    Hey Matt,

    I agreed with you Ubuntu Linux is really better then Windows, but sometimes to configure it to work correctly I spend sometime on it, I am glad that my brand new Laptop Vostro 1310 worked perfectly with Ubuntu Desktop 8.10 64bits.
    Keep up the good work with Pentaho, it works and it is really good.
    Caio